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Document intercom-scalability

openDesk Bot requested to merge jconde/docs-intercom-scalability into develop

Hi team!

We have been testing intercom-service with multiple replica pods, and we are certain that the functionality is the same. Sessions get picked up from the redis with no issues.

Here goes a screenshot of the logs during the review of all use-cases for intercom service: image

Edited by Jaime Conde Segovia

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