Susceptibility to errors when sending files

Issue/Feedback/Need

Files can be selected and uploaded. If you click on upload, the file is sent directly without the option of adding a text message. Users could mistakenly upload an incorrect file which is then sent directly without the possibility of correcting the error.

Screenshot

image.png

Possible Solution/Recommendation

Upload (Hochladen) should show the file within the input field and must be sent again separately (possibly with additional text).

Classification

Type

Usability Issue

Source/Methods

Heuristic Analysis