Susceptibility to errors when sending files
Issue/Feedback/Need
Files can be selected and uploaded. If you click on upload, the file is sent directly without the option of adding a text message. Users could mistakenly upload an incorrect file which is then sent directly without the possibility of correcting the error.
Screenshot
Possible Solution/Recommendation
Upload (Hochladen) should show the file within the input field and must be sent again separately (possibly with additional text).
Classification
Type
Usability Issue
Source/Methods
Heuristic Analysis
