Navigation in the help section can take time

Issue/Feedback/Need

Navigation within the help section only works via hyperlinks. There is no back arrow, which can lead to users getting lost and needing more time to navigate (back) to the desired page.

Screenshot

image.png

Possible Solution/Recommendation

Ability to navigate efficiently and in line with expectations, for example using navigation arrows rather than links.

Type

Usability Issue

Source/Methods

Heuristic Analysis