The 'Aufräumen (tidy up)' function is not clearly defined

Issue/Feedback/Need

In addition to common functionalities such as marking messages as read, moving or archiving messages, you can also clean up message folders. However, it is unclear what this functionality means and does.

Screenshot

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Possible Solution/Recommendation

  • As this is not a standard functionality for users, additional information must be provided.
  • Perhaps the function should be named more intuitively, e.g: ‘Papierkorb leeren’ or ‘Spam Ordner leeren’.

Type

Usability Issue

Source/Methods

Heuristic Analysis