Email: No message if email recipient is entered incorrectly

Issue/Feedback/Need

  1. No error message appears when sending an email to an address with an incorrect format (e.g. no @xyz.com).
  2. The logical assignment of recipient functionalities such as cc or bcc is not standard.

Screenshot

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Possible Solution/Recommendation

  1. Incorrect entries, particularly with regard to format, should be communicated in advance with a note to avoid unnecessary confusion.
  2. Recipient functionalities should be assigned to the ‘recipient’ field.

Type

Usability Issue

Source/Methods

Heuristic Analysis