Infinity CrashLoopBackOff: opendesk-matrix-user-verification-service

Hello dear community,

OpenDesk v1.0.0

Configuration:

  • Docker: 27.3.1
  • Kind: v0.24.0
  • Ingress-nginx: v1.11.2
  • Helm: v3.15.4
  • Helmfile: v1.0.0-rc5
  • Helmdiff: 3.9.11

After fresh install, we got this issue:

kubectl -n prod describe pod opendesk-matrix-user-verification-service-84778f4964-9jns5

Successfully pulled image "registry.opencode.de/bmi/opendesk/components/supplier/element/images-mirror/matrix-user-verification-service:v3.0.0@sha256:25e685d595785e2a72e75a525dac78cf8c782445454f8ac090d3702431c38008" in 28.824s (28.824s including waiting). Image size: 83926707 bytes.
Error: secret "opendesk-matrix-user-verification-service-account" not found
Back-off restarting failed container uvs in pod opendesk-matrix-user-verification-service-84778f4964-r47fl_prod(04df15c3-39e5-4854-bc2c-49aed4a3f48d)

No any logs here:

kubectl -n prod logs opendesk-matrix-user-verification-service-84778f4964-r47fl
kubectl -n prod logs opendesk-matrix-user-verification-service-84778f4964-9jns5 -c uvs

Cannot login into portal (sing in form shows some issue with identity service after its submitting, sorry haven't managed to catch the exact message, the issue is gone after restarting the pod)


After restarting (kubectl -n prod delete pod opendesk-matrix-user-verification-service-84778f4964-9jns5) this pod we are able to login into the portal but the pod is still in CrashLoopBackOff.

There aren't any logs, just infinite CrashLoopBackOff.

Any ideas why it may happens and how to prevent it?

Thank you in advance!